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One of the main customer complaints in the retail industry is that the trolley is difficult to manoeuvre; this is usually due to a fault with the trolley. United Trolleys Australia has maintained trolley fleets for the main retailers throughout Australia for many years.



Maintenance is a key aspect to your customer's safety and satisfaction plus it increases the lifespan of the trolley reducing long term costs. United Trolleys Australia recommends a four-step program that concentrates, in order of priority, on safety, repair of broken parts, preventive maintenance and appearance upgrades.


Trolley Fleet Management




United Trolleys Australia offers our customers the complete trolley fleet management package to include environment compatibility, stock counts and maintenance. Most effective in larger centres where trolley management is a continual hassle.


Beat the Chrismas Rush!

Busy times for retailers are fast approaching so get prepared by requesting a Trolley Maintenance Health Check for your store. Pre-Christmas months are busy for UTA so please request a check-up as soon as possible as our time is limited.


Maintenance Enquiry

If you would like to find out more about maintaining your trolley fleet please contact us and we will customise a solution to suit your store.






Top 5 Reasons
for Maintaining your
Shopping Trolleys...




CUSTOMER IMAGE & PERCEPTION

One reason more supermarkets today are paying closer attention to the condition of their shopping trolleys is customer image. Retailers who ignore daily upkeep pay price in customer perception and branding.

SAFETY
Safety is a huge issue. Misaligned shopping trolleys are unstable, and the most common accident is when a child, who has been sitting in the basket, stands up and the cart tips over.

FUNCTIONALITY
One of the main customer complaints in the retail industry is that shopping trolley is difficult to manoeuvre. Eliminating this problem dissolves any frustration felt by the customer, making for a more pleasant shopping experience.


EXTENDED LIFE OF TROLLEY
Preventive maintenance is critical to getting extended life out of shopping trolleys and not having large numbers of shopping trolleys out of service.

PREVENTION AGAINST LIABILITY
Often, one successful liability claim against a retailer costs more than the company's entire maintenance program. One of the biggest sources of liability is sharp wires protruding, bent or misaligned frames, usually caused by shopping trolleys being hit in the carparks.


 
 




Phone : 1300 551 630

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