One of the main customer complaints in the retail industry is that
the trolley is difficult to manoeuvre; this is usually due to a
fault with the trolley. United Trolleys Australia has maintained
trolley fleets for the main retailers throughout Australia for many
years.

Maintenance is a key aspect to your customer's safety and satisfaction
plus it increases the lifespan of the trolley reducing long term
costs. United Trolleys Australia recommends a four-step program
that concentrates, in order of priority, on safety, repair of broken
parts, preventive maintenance and appearance upgrades.
Trolley Fleet Management
United Trolleys Australia offers our customers
the complete trolley fleet management package to include environment
compatibility, stock counts and maintenance. Most effective in larger
centres where trolley management is a continual hassle.
Beat the Chrismas Rush!
Busy times for retailers are fast approaching
so get prepared by requesting a Trolley Maintenance Health Check
for your store. Pre-Christmas months are busy for UTA so please
request a check-up as soon as possible as our time is limited.
Maintenance Enquiry
If you would like to find out more
about maintaining your trolley fleet please contact
us and we will customise a solution to suit your store.
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Top 5 Reasons
for Maintaining your
Shopping Trolleys...

CUSTOMER IMAGE & PERCEPTION
One reason more supermarkets today are paying closer attention to
the condition of their shopping trolleys is customer image. Retailers
who ignore daily upkeep pay price in customer perception and branding.
SAFETY
Safety is a huge issue. Misaligned
shopping trolleys are unstable, and the most common accident is when
a child, who has been sitting in the basket, stands up and the cart
tips over.
FUNCTIONALITY
One of the main customer complaints
in the retail industry is that shopping trolley is difficult to manoeuvre.
Eliminating this problem dissolves any frustration felt by the customer,
making for a more pleasant shopping experience.
EXTENDED LIFE OF TROLLEY
Preventive maintenance is critical to
getting extended life out of shopping trolleys and not having large
numbers of shopping trolleys out of service.
PREVENTION
AGAINST LIABILITY
Often, one successful liability claim
against a retailer costs more than the company's entire maintenance
program. One of the biggest sources of liability is sharp wires
protruding, bent or misaligned frames, usually caused by shopping
trolleys being hit in the carparks.
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